A washroom attendant, restroom attendant or bathroom attendant, is a Janitor for a public toilet.[1] They maintain and clean the facilities, ensuring that toilet paper, soap, paper towels, and other necessary items are kept stocked. Also they collect the fee, if applicable and there is no coin operated turnstile or door.
Some washroom attendants also provide services to the patrons, and keep good order by preventing drug-taking and fights.[2][3]
The attendant may turn on the tap and provide soap and towels. At the attendant's work station, an assortment of toiletries may be available for sale or free such as mints, perfume/cologne, mouthwash, chewing gum or cigarettes.[4] In North America, they are typically found at extravagant restaurants, night clubs, or bars. In Japan, robots are starting to be used in this role in motorway service stations. Each attendant machine costs about 3.5 million yen, which is just about $45000.[5]